Terms of Service

Last Updated: March 14, 2026

These Terms of Service ("Terms") govern the use of services provided by Odessos Supply EOOD, a company registered in the Republic of Bulgaria.

By purchasing, ordering, or using any service provided by Odessos Supply EOOD, the client confirms that they have read, understood, and agree to be legally bound by these Terms of Service.

1. Company Information

Company Name: Odessos Supply EOOD
UIC / BULSTAT: 207469792

Registered Address:
408 Vladislav Varnenchik Blvd.
Vladislav Varnenchik District
Entrance 19, Floor 6, Apartment 17
9000 Varna, Bulgaria

Website: www.odessossupply.com
Email: [email protected]

Odessos Supply EOOD operates in accordance with the Commerce Act of the Republic of Bulgaria, the Obligations and Contracts Act, and other applicable Bulgarian and European Union legislation.

2. Acceptance of Terms

By purchasing any service from Odessos Supply EOOD, the client confirms that they:

  • Have read and understood these Terms
  • Agree to be legally bound by them
  • Accept all limitations of liability described herein

Payment for any service constitutes full and unconditional acceptance of these Terms of Service.

3. Scope of Services

Odessos Supply EOOD may provide services including, but not limited to:

  • Advertising services
  • Digital marketing and promotion
  • Online advertising placement
  • Business promotion services
  • Marketing consultation
  • Promotional campaign management

The exact scope of services may be defined through invoices, service descriptions, written agreements, or electronic communication. Odessos Supply EOOD reserves the right to modify, suspend, or discontinue services at its discretion, where permitted by law.

4. No Guarantee of Results

All services are provided on an "as-is" and "as-available" basis. Odessos Supply EOOD does not guarantee:

  • Advertising performance
  • Audience engagement
  • Sales results
  • Lead generation success
  • Business growth

Advertising and promotional results depend on numerous external factors beyond the control of Odessos Supply EOOD. The client acknowledges that no specific results are guaranteed.

5. Payment Terms

All services must be paid according to the terms specified in the invoice or service agreement. Payment confirms acceptance of these Terms, authorization to begin service execution, and agreement to the company's refund policy. Failure to complete payment may result in service suspension or cancellation.

6. No Refund Policy for Advertising Services

All payments made for advertising, marketing, or promotional services are final and non-refundable. This includes:

  • Digital advertising
  • Online promotions
  • Marketing campaigns
  • Sponsored content
  • Promotional placements
  • Traffic generation services

Once advertising services have been scheduled, initiated, or delivered, no refunds, chargebacks, or cancellations will be accepted, except where required under mandatory Bulgarian or EU law. The client expressly agrees that advertising services are immediately initiated services and therefore not subject to withdrawal once execution begins.

7. Limitation of Liability

To the maximum extent permitted by the laws of the Republic of Bulgaria, Odessos Supply EOOD shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Loss of business
  • Loss of opportunities
  • Loss of reputation
  • Loss of data
  • Third-party claims

The company shall also not be liable for damages resulting from:

  • Third-party advertising platforms
  • Algorithm changes
  • Platform restrictions or account bans
  • Market fluctuations
  • Client misuse of services

Where liability cannot be excluded under applicable law, the maximum total liability of Odessos Supply EOOD shall not exceed the amount paid by the client for the specific service involved.

8. Third-Party Platforms

Many services may involve third-party platforms including social media networks, advertising platforms, and external websites. Odessos Supply EOOD does not control the policies, algorithms, or decisions of third-party platforms and shall not be responsible for account suspensions, content removal, platform policy changes, algorithm updates, or platform outages.

9. Client Responsibilities

The client agrees to provide accurate and lawful information, ensure that all advertising content complies with applicable laws, and use services only for lawful purposes. The client is fully responsible for the legality of all materials submitted for advertising or promotion. Odessos Supply EOOD reserves the right to refuse or terminate services if content or activities violate applicable law.

10. Intellectual Property

All materials, systems, strategies, and marketing methods developed by Odessos Supply EOOD remain the exclusive intellectual property of the company, unless otherwise agreed in writing. Unauthorized reproduction, resale, or distribution of company materials is prohibited.

11. Force Majeure

Odessos Supply EOOD shall not be responsible for delays or failures caused by circumstances beyond its control, including but not limited to natural disasters, government restrictions, internet outages, platform shutdowns, cyber incidents, and war or civil unrest.

12. Termination of Service

Odessos Supply EOOD reserves the right to terminate or suspend services if the client violates these Terms, engages in unlawful activities, or service delivery becomes impossible due to external circumstances. Termination does not entitle the client to a refund, unless required by Bulgarian law.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of Bulgaria.

14. Jurisdiction

Any disputes arising from these Terms shall be resolved by the competent courts of the Republic of Bulgaria.

15. Amendments

Odessos Supply EOOD reserves the right to modify these Terms at any time. Updated Terms will become effective upon publication on the company website. Continued use of services constitutes acceptance of the updated Terms.

16. Contact Information

Odessos Supply EOOD
408 Vladislav Varnenchik Blvd.
Vladislav Varnenchik District
Entrance 19, Floor 6, Apartment 17
9000 Varna, Bulgaria

Email: [email protected]
Website: www.odessossupply.com